Privacy Policy

At Sankara Yatra Services, we respect your privacy and are committed to protecting the personal information you share with us.

We collect only the information necessary to help plan and operate your pilgrimage safely and efficiently.

  1. Information We Collect

Depending on your enquiry or booking, we may collect:

  • Name
  • Mobile Number
  • Email Address
  • City / State
  • Passport details (where required)
  • Age
  • Health information voluntarily shared by you
  • Travel preferences

Booking and payment information

2. We Use Your Information

Your information is used only to:

  • Respond to your enquiry
  • Process your booking
  • Arrange permits and documentation
  • Coordinate your pilgrimage
  • Share important travel updates

Provide better customer support

3. Passport & Medical Information

For the Kailash Mansarovar Yatra, certain documents such as passport details and health information may be required.

These details are collected solely for purposes such as:

  • Permit processing
  • Visa documentation
  • Travel coordination
  • Pilgrim safety

We collect only the information necessary for these purposes.

4. Sharing of Information

Your information may be shared only where necessary with trusted service providers such as:

  • Government authorities
  • Visa and permit processing agencies
  • Hotels
  • Transportation providers
  • Ground handling partners

We never sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Security

We take reasonable measures to safeguard your personal information against unauthorised access, misuse, or disclosure.

While no online system can guarantee absolute security, we follow accepted practices to protect your data.

6. Data Retention

Your information will be retained only for as long as necessary to:

  • Complete your pilgrimage
  • Meet legal or regulatory requirements
  • Resolve operational matters

Where appropriate, passport copies and sensitive medical information will be securely deleted once they are no longer required

7. Travel Insurance

You may contact us at any time to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information (subject to applicable legal or operational requirements)
  • Withdraw consent for photographs or testimonials previously shared with us

8. Photographs & Testimonials

With your permission, photographs and testimonials from your pilgrimage may be featured on our website or social media.

If you later wish to withdraw your consent, please let us know and we will remove them from future publications wherever reasonably possible.

9. Compliance

We are committed to handling your information responsibly and in accordance with applicable Indian laws, including the Digital Personal Data Protection (DPDP) Act, 2023, wherever applicable.

10. Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy or the information you have shared with us, please contact us:

Sankara Yatra Services

📧 sankarayatraservices@gmail.com

📞 +91 94437 32657